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| Money-Back Guarantee |
| We understand that while we try very hard to provide the best service, sometimes we're just not for you. Thus, we are proud to offer our no-questions-asked money back guarantee on our web hosting services. If you decide to cancel within the money back guarantee period of 30 days, you will receive a full refund less any setup fees, and domain registration, transfer or renewal costs etc. |
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| Real People |
| We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues. |
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| 99.9% Uptime |
| As a customer of edevhost, you are entitled to a 99.9% monthly uptime guarantee, which means that if your server drops below a 99.9% uptime in a given month, we will refund that month of hosting to you. As a hosting provider that believes in simplicity, we want web hosting to be one less worry in an already stressful world. We feel confident that you can rely on our services for your website. |
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| Support Response Guarantee |
| Edevhost guarantees 24/7 support available 365 days per year. Support is available via our online Contact Us form, via our phone lines and live chat, and the web hosting control panel integrated ticketing system. Each ticket is replied to within no more than 60 minutes after it has been opened. |
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